FAQ
How does booking work?
Choose your resort/shop, rental dates, and equipment online, then pick everything up in person — no paperwork, no queue.
What's included in the price?
Every rental includes professional edge-tuning, waxing, and sanitizing, plus expert advice on sizing at pickup. Boots and helmets can be added to any package.
Can I cancel or change my booking?
Yes — cancel free of charge up to 24 hours before the day your rental starts, and get a full refund. No questions asked.
Where do I pick up and return my equipment?
At the shop you selected when booking — all our shops are within walking distance of the lifts in Grandvalira and Vallnord, so you can go straight from pickup to the slopes.
What if the equipment doesn't fit right?
Come back to your shop any time during your rental — our team will happily adjust or swap your gear until it's right.
Do you have equipment for kids and beginners?
Yes — we stock dedicated kids' sizes and a range of packages from beginner-friendly to premium performance gear for every level.
How much can I save by booking online?
Book online in advance and save up to 30% compared to walk-in prices at the shop.
